Frequently asked questions to help you buy a voucher, a gift box or an item - SPA VILLA PLAGE
Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately after purchase in digital format, allowing you to give it to the recipient of your choice without delay. The recipient can then book their dates at the SPA VILLA PLAGE establishment.
Is it possible to come to your establishment to purchase a gift box?
You can purchase a gift box directly on our e-commerce website. The gift boxes are available for online purchase with immediate digital delivery. The recipient can then book their dates at the SPA VILLA PLAGE establishment.
Can the gift check be sent directly to the beneficiary without showing the amount?
It is indeed possible to send the gift voucher directly to the recipient without them seeing the amount. To do this, simply check the 'Hide the amount' option when placing your order on our website. You can thus offer a moment of relaxation at SPA VILLA PLAGE without revealing the amount of the gift.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send the gift box by email, by mail, or opt for in-store pickup when finalizing your order. The box is sent immediately in digital format, allowing the recipient to book their dates directly with SPA VILLA PLAGE.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different people. Each box will be customized according to your wishes and sent immediately in digital format. The recipient can then book their dates at our SPA VILLA PLAGE establishment.
How do I create a group fund and invite people?
To create a kitty and offer a gift box from SPA VILLA PLAGE, select the dedicated option during your purchase. You can then invite participants by email or by sharing a link. The beneficiary can book their dates directly with the SPA VILLA PLAGE establishment.
How can I choose the amount for a gift card?
You can choose the amount of your gift certificate from the gift sets offered by SPA VILLA PLAGE. Each gift set provides predetermined options to fit your budget and allow the lucky recipient to fully enjoy our holistic sanctuary in Cannes.
How can I log in to my account?
To access your account, go to the login page of the SPA VILLA PLAGE website and enter your email address and password. If you have forgotten your password, use the 'Forgot Password' option to reset it.
How can I empty my cart?
To empty your cart, click on the cart icon at the top right of the page, then on the 'Empty Cart' button. You can then start over selecting gift boxes for SPA VILLA PLAGE.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple SPA VILLA PLAGE gift boxes at the same time. They will all be included in your order and you can give them to your loved ones so they can enjoy the services of SPA VILLA PLAGE.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned box. You can also empty your entire cart using the dedicated option on our SPA VILLA PLAGE website.
How do I purchase or give a gift box?
To offer a SPA VILLA PLAGE gift box, select your box, customize it with a message, and complete your order online. The recipient can then book their dates directly with the establishment.
Can we give a gift certificate and let the recipient choose the experience?
You can offer a gift certificate to the recipient who can choose from the different experiences offered by SPA VILLA PLAGE.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the conditions specified at the time of purchase. Spa Villa Belle Plage, located in Cannes, offers a haven of peace to harmonize the body and mind, with beauty treatments, cutting-edge technologies, and a Japanese restaurant. You can enjoy this unique wellness experience at our SPA VILLA PLAGE establishment.
Is the gift box customer service reachable by email?
You can send us an email for any questions regarding your gift box. We will respond within 48 business hours to assist you in using your box at SPA VILLA PLAGE.
Is the gift box customer service reachable by phone?
The customer service of SPA VILLA PLAGE is available by phone from Monday to Friday, 9 AM to 6 PM to answer your questions about your gift box.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space. Log in with the credentials received at the time of purchase to access this information. Fully enjoy your experience at Spa Villa Belle Plage.
Is there an online chat available for questions about gift boxes?
The online chat is available on our website to answer your questions about our gift boxes. The service opening hours are displayed on the contact page of our SPA VILLA PLAGE establishment.
Is there a dedicated customer service for gift boxes?
The customer service of Spa Villa Belle Plage is at your disposal for any questions regarding your gift box. You can enjoy our haven of peace located in Cannes, where well-being takes on a whole new dimension in a 1000 m² setting combining care, technology, and relaxation. Spa Villa Belle Plage welcomes you in a harmonious and serene environment.
Is there a dedicated FAQ for gift boxes?
This FAQ is designed to guide you in using your SPA VILLA PLAGE gift box. You will find practical information about booking, validity, and available services to fully enjoy your wellness experience.
Is spa access included in my gift box?
Access to the spa depends on the options included in your gift box. SPA VILLA PLAGE, located in Cannes, offers a comprehensive approach to well-being with beauty treatments, cutting-edge technologies and cosmetics, as well as a Japanese restaurant, all in a soothing setting. Check the conditions of your gift box to find out the specific services included in your SPA VILLA PLAGE experience.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box has access to the same services as other customers, in accordance with the establishment's conditions. Whether it's body and facial treatments, massages, or a moment of relaxation at the Japanese restaurant, Spa Villa Plage offers a complete well-being experience.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box itself or in the accompanying information booklet. You will find all the necessary information to fully enjoy your wellness experience at Spa Villa Plage.
Is parking included in my gift box?
Parking is not included in the SPA VILLA PLAGE gift boxes. To fully enjoy your wellness experience, you can park near the establishment.
Is breakfast included in my gift box?
Breakfast is not included in the SPA VILLA PLAGE gift boxes. However, to fully enjoy your experience, you can discover our on-site Japanese restaurant.
Is special attention given to the recipient of a gift box?
Spa Villa Belle Plage pays special attention to gift box beneficiaries. You will be able to fully enjoy our 1000 m² holistic sanctuary, combining beauty treatments, cutting-edge technologies, and a Japanese restaurant in a soothing setting. SPA VILLA PLAGE.
Is a welcome drink included in my gift box?
The presence of a welcome drink is not mentioned in the gift box services. Spa Villa Plage offers a comprehensive approach to well-being, including beauty treatments, cutting-edge technologies and cosmetics, fitness, spa area, and a Japanese restaurant in a soothing setting.
Should we bring towels to the Spa?
Towels are provided by Spa Villa Plage. Therefore, you do not need to bring any during your visit.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can purchase multiple gift boxes for your employees and customize them to your liking, directly from our official store. The recipient can then book their dates at the SPA VILLA PLAGE establishment.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital format or paper version. The gift box is sent immediately in digital format, and the beneficiary can book their dates at the establishment. The gift boxes from Spa Villa Belle Plage offer a comprehensive approach to well-being, combining beauty treatments, cutting-edge technologies and cosmetics, fitness, spa area and Japanese restaurant in a soothing setting, for a relaxing and serene experience at SPA VILLA PLAGE.
Do you offer preferential rates for bulk purchases?
Preferential rates apply for bulk purchases, with a customized quote based on the ordered volume at SPA VILLA PLAGE.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer customized solutions for corporate committees, with preferential rates and customization options for your employees. Gift boxes tailored to your needs are available, allowing you to enjoy treatments and moments of relaxation at our SPA VILLA PLAGE establishment.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number along with the new details. The update is possible according to the purchase conditions, at our SPA VILLA PLAGE establishment.
How can I leave a review for my gift box?
You can share your experience by leaving a review on our website after using your gift box. The conditions for leaving a review are specified during your reservation at our SPA VILLA PLAGE establishment.
How can I contact the store?
For any questions regarding your gift box, you will find the necessary information on our website or directly at our SPA VILLA PLAGE establishment.
Is there a dress code for the gift box?
To fully enjoy your gift box, comfortable and casual attire is recommended. Spa Villa Belle Plage is a place of relaxation and well-being, where you can unwind in a soothing setting. Don't forget to check the specific conditions of your gift box for any additional information, while enjoying your experience at SPA VILLA PLAGE.
From what age can I get a treatment?
The minimum age to enjoy a treatment at SPA VILLA PLAGE depends on the services chosen. This 1000 m² holistic sanctuary, located in Cannes, offers a comprehensive approach to well-being combining beauty treatments, cutting-edge technologies and cosmetics, fitness, spa area and a Japanese restaurant.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, it is necessary to book in advance. SPA VILLA PLAGE, located in Cannes, invites you to discover a 1000 m² holistic sanctuary combining treatments, technologies, and relaxation in a lush setting. Make sure to check the booking conditions to plan your wellness experience at SPA VILLA PLAGE.
How can one access the hotel from the airport?
To access SPA VILLA PLAGE from the airport, you can use public transportation or a taxi service. The spa is located in Cannes, in a renovated villa offering a peaceful and green setting, ideal for a wellness getaway.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility is ensured at Spa Villa Belle Plage, located in a renovated villa offering a harmonious and soothing setting. This 1000 m² holistic sanctuary, surrounded by lush gardens, is designed to harmonize the body and mind, with beauty treatments, cutting-edge technologies and cosmetics, as well as a Japanese restaurant. SPA VILLA PLAGE.
Are pets allowed in the establishment?
SPA VILLA PLAGE, located in Cannes, is a haven of peace designed for relaxation and well-being. Pets are not allowed in the establishment to preserve the tranquility of the place and the comfort of all clients. For any further questions, you can directly consult the website of SPA VILLA PLAGE.
Where can I find the menus?
The menus are available on the detailed sheet of each gift set or directly on the SPA VILLA PLAGE website. You will also find information about beauty treatments, cutting-edge technologies and cosmetics, as well as the Japanese restaurant offered by the establishment.
What are the hours of operation?
The hours of operation for SPA VILLA PLAGE are available on their website. There, you will find all the necessary information to plan your visit to this 1000 m² holistic sanctuary in Cannes.
Is there parking available near the establishment?
SPA VILLA PLAGE is located in a renovated villa in Cannes, surrounded by lush gardens. The availability of nearby parking depends on the options offered by the establishment. SPA VILLA PLAGE offers a haven of peace where slowness and serenity allow you to escape the city's hustle and bustle.
What are the delivery methods for gift boxes/vouchers?
The SPA VILLA PLAGE gift boxes are sent immediately by email in digital format. The beneficiary can then book their dates directly with the establishment.
Is postal delivery offered?
We offer the postal delivery of our gift boxes. The lucky recipient can then book their dates at the SPA VILLA PLAGE establishment.
In addition to gift boxes, is it possible to order or have items delivered?
We only offer gift boxes for wellness experiences and gourmet moments. Additional items are not available for order or delivery at our SPA VILLA PLAGE establishment.
Is the gift box available in physical format?
The SPA VILLA PLAGE gift box is available in a physical format. You can also choose a digital version for immediate delivery, allowing the recipient to book their treatment dates directly with the establishment.
Is the box presented in a neat packaging?
The Spa Villa Belle Plage gift box is presented in an elegant and careful packaging, reflecting the high level of well-being and relaxation that you will offer to your loved ones. You can choose and customize your gift box according to your wishes, with immediate digital delivery for a simplified gifting experience. Spa Villa Belle Plage.
Is the gift box available in a digital format (e-gift box)?
Yes, the SPA VILLA PLAGE gift box is available in digital format. You can send it immediately by email to the person of your choice, who can then book their stay dates.
Can the gift box be sent directly to the recipient?
You have the option to send the gift box directly to the recipient during your order. The box is sent in digital format immediately, and shipping costs are included at our SPA VILLA PLAGE establishment.
Do you deliver gift boxes internationally?
We offer international shipping of our gift boxes. Shipping costs and delivery times vary depending on the destination, with immediate delivery in digital format. Enjoy the wellness experience at SPA VILLA PLAGE in Cannes.
What are the delivery times for gift boxes by mail?
SPA VILLA PLAGE gift boxes are delivered within 2 to 5 business days by mail, depending on the destination. Digital delivery is immediate, allowing the recipient to book their dates quickly. Enjoy this wellness experience in Cannes.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The delivery is immediate in digital format, allowing the recipient to book their treatment dates at SPA VILLA PLAGE.
Is express delivery available?
The delivery of your gift box is immediate in digital format. You can thus offer it without delay to your loved one, who can book their relaxation dates at SPA VILLA PLAGE.
How can I track my order?
To track your gift box order, log in to your account on our website. Your gift box is sent immediately in digital format, and the recipient can book their dates at the SPA VILLA PLAGE establishment.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. The digital format is sent immediately, and you get the best rate by purchasing directly from our establishment, SPA VILLA PLAGE.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by post is 3 to 5 business days from the order date, for delivery within metropolitan France. Your gift box will be sent digitally, allowing you to offer it immediately. SPA VILLA PLAGE.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation at SPA VILLA PLAGE, your gift box remains valid. You can use it for a new reservation according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your gift box depends on the conditions of the establishment. At SPA VILLA PLAGE, we invite you to check the terms directly when making your reservation to fully enjoy your wellness experience.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. Spa Villa Belle Plage offers a variety of rituals and wellness moments to discover in their 1000 m² space, combining beauty treatments, cutting-edge technologies, and relaxation in a soothing setting. You can thus choose a service tailored to your desires at SPA VILLA PLAGE.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase. Spa Villa Belle Plage, located in Cannes, offers a haven of peace where serenity allows you to escape the hustle and bustle of the city, with a holistic approach to well-being combining beauty treatments, cutting-edge technologies and cosmetics, fitness, spa area and a Japanese restaurant in a setting inviting contemplation. SPA VILLA PLAGE.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability and booking conditions of SPA VILLA PLAGE.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box depends on the conditions specified during your reservation at SPA VILLA PLAGE.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on availability and the conditions in force at the time of booking. Enjoy this moment of relaxation in our haven of peace in Cannes, SPA VILLA PLAGE.
Can I convert my gift box into a gift card?
The SPA VILLA PLAGE gift boxes cannot be converted into gift certificates. You can use them to book a wellness experience at our establishment, which combines beauty treatments, cutting-edge technologies, and relaxation in a soothing setting.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
SPA VILLA PLAGE offers special gift boxes for occasions like Valentine's Day, Christmas, or weddings. You can explore our online selection to discover the available offers and customize your box to your liking.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes tailored to various occasions, such as birthdays or gatherings with friends, for shared moments of relaxation and well-being. You can choose and customize your gift box according to your preferences, with options for treatments, massages, or moments at the Japanese restaurant, in our SPA VILLA PLAGE establishment.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered are official and guaranteed without intermediaries, thus providing you with authentic experiences at Spa Villa Belle Plage. You benefit from the best rate directly from the SPA VILLA PLAGE establishment.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the SPA VILLA PLAGE gift boxes correspond to those offered on site, but certain specific conditions may apply. The spa combines beauty treatments, cutting-edge technologies, fitness, spa area, and a Japanese restaurant in a soothing setting.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
Service exchanges, such as replacing a massage with a facial treatment, are possible depending on availability at the time of booking at our SPA VILLA PLAGE establishment.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box. You get the best rate by purchasing directly from the SPA VILLA PLAGE establishment.
Is online payment secure?
Online payment for your gift box is entirely secure, allowing you to pay directly to the SPA VILLA PLAGE establishment with confidence.
Is payment via group or shared payment possible?
Payment via group or shared funds is not offered for the purchase of our gift boxes. You can pay for your order by credit card, bank transfer, or PayPal, directly at our establishment, SPA VILLA PLAGE.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique wellness experience at Spa Villa Belle Plage. Each box allows you to enjoy treatments, massages, or a meal at our establishment in Cannes, in a harmonious and soothing setting. Discover our offers to give an unforgettable moment of relaxation at Spa Villa Belle Plage.
Is it possible to pay in installments?
Payment in installments is possible according to the terms offered during your order at SPA VILLA PLAGE.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You then receive a digital gift box to offer, allowing the recipient to book their treatment dates at SPA VILLA PLAGE.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative order for their gift box purchases. Payment is secure and direct to the establishment, with advantageous rates and immediate delivery in digital format. At SPA VILLA PLAGE, the beneficiary can then book their dates for care and relaxation at their convenience.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments made on our site are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data at SPA VILLA PLAGE.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account on our website. All the necessary information for booking is available directly on your gift box, for a simplified experience at SPA VILLA PLAGE.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box via PayPal, Apple Pay, or Google Pay. The payment is secure and immediate, directly with the SPA VILLA PLAGE establishment.
Can I receive an invoice after my purchase?
You will receive an email invoice after your purchase at SPA VILLA PLAGE. You can also find it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure and direct, and the gift box is immediately sent in digital format. Enjoy this wellness experience at SPA VILLA PLAGE.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box. Check its validity and usage in the general terms and conditions of SPA VILLA PLAGE.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer. You benefit from a secure payment directly with the SPA VILLA PLAGE establishment.
Do you accept vacation checks?
SPA VILLA PLAGE accepts vacation checks for the purchase of your gift boxes, subject to the establishment's conditions.
Is it possible to add a personalized message to the gift box?
You can customize your gift box by adding a message during your order, which will then be included with the shipment. Take advantage of this thoughtful touch to make your gift even more unique at SPA VILLA PLAGE.
Can we add options to your gift box offers?
The SPA VILLA PLAGE gift boxes can be customized according to the available options. You can choose from a variety of spa rituals and moments, body and facial treatments, massages, or even experiences at the Japanese restaurant. The gift box is sent immediately in digital format, allowing the beneficiary to book their dates directly with the SPA VILLA PLAGE establishment.
Do you offer premium packaging for gift boxes sent by mail?
We offer premium packaging options for your gift boxes sent by mail, to enhance your gift. You can customize the packaging during your online order, for an extra touch of luxury and elegance, at our SPA VILLA PLAGE establishment.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can personalize your gift box with a message to mark the special occasion, such as a birthday or wedding. The box can be sent immediately in digital format, allowing the recipient to book their SPA VILLA PLAGE treatment dates.
How do I request a refund for a gift box purchased online?
For a refund of your gift box, check the purchase conditions. Refunds are possible according to the terms indicated during your order at SPA VILLA PLAGE.
If a paper gift box is lost, can you issue a new one?
In case of loss of your SPA VILLA PLAGE paper gift box, a duplicate can be issued subject to availability. The SPA VILLA PLAGE gift box offers a unique wellness experience in Cannes.
Can partially used gift boxes be refunded?
The gift boxes from Spa Villa Belle Plage are non-refundable once partially used. You can enjoy all of our services, ranging from body and facial treatments to massages, at our SPA VILLA PLAGE establishment.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a SPA VILLA PLAGE gift box for another of equal or greater value, subject to the exchange conditions specified at the time of purchase.
Does the right of withdrawal apply to the purchase of a gift box?
The right of withdrawal does not apply to SPA VILLA PLAGE gift boxes, as they are service provisions. The gift box is non-exchangeable and non-refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box that has already been sent depends on the general terms and conditions of our SPA VILLA PLAGE establishment.
What should I do if the received box is damaged or contains an error?
If your SPA VILLA PLAGE gift box is damaged or contains an error, we invite you to provide us with a photo of the box as soon as possible. We will process your request quickly according to the conditions of the SPA VILLA PLAGE establishment.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box depends on the general terms and conditions of sale of SPA VILLA PLAGE, available on the gift box description page.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it unfortunately can no longer be used. We recommend checking the establishment's conditions to know any possible extension options at SPA VILLA PLAGE.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit can be issued according to the specific conditions of SPA VILLA PLAGE.
How can I redeem the cashback?
To use your gift box, simply book your dates directly with the establishment. The beneficiary can enjoy the treatments and services offered by Spa Villa Belle Plage according to the conditions indicated on the box.
What is the processing time for a refund after I make a request?
The refund processing times for a gift box purchased at SPA VILLA PLAGE depend on the purchase conditions and are specified during the order. The refund is made according to these conditions, within 7 to 14 days after the request is validated.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
SPA VILLA PLAGE gift boxes are neither exchangeable nor refundable.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for SPA VILLA PLAGE gift boxes. Check the available dates during your booking to fully enjoy our peaceful haven in Cannes.
Is booking with a gift box subject to availability?
Your reservation with a gift box at SPA VILLA PLAGE is subject to the availability of the establishment. To fully enjoy your wellness experience, it is advisable to book as soon as possible in our peaceful haven in Cannes.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password so you can fully enjoy your experience at SPA VILLA PLAGE.
Do I need the gift box number to make a reservation with a gift box?
To book your session at Spa Villa Belle Plage, have your gift box number ready. This number is required to validate your reservation at SPA VILLA PLAGE.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability at SPA VILLA PLAGE. This 1000 m² holistic sanctuary, located in Cannes, combines beauty treatments, cutting-edge technologies, and a Japanese restaurant in a peaceful setting. Check the reservation conditions to fully enjoy your wellness experience.
Can I use my gift box on holidays?
The use of your SPA VILLA PLAGE gift box may be subject to specific conditions on public holidays. To fully enjoy your wellness experience, check the availability and any possible restrictions directly with the SPA VILLA PLAGE establishment.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the establishment. The beneficiary can choose their dates based on the time slots offered by SPA VILLA PLAGE.
Can I book online with my gift voucher?
Booking with a gift box is done directly with the establishment. Spa Villa Belle Plage, located in Cannes, offers a 1000 m² space combining treatments, technologies, and a Japanese restaurant for a complete well-being experience. SPA VILLA PLAGE.
Can I make a reservation by phone with my gift box?
Booking by phone with a gift box is possible according to the conditions of the SPA VILLA PLAGE establishment.
Can I make a reservation by email with my gift box?
Reservation by email with a gift box is possible according to the conditions specified at the time of purchase. SPA VILLA PLAGE in Cannes offers a 1000 m² wellness space with beauty treatments, cutting-edge technologies and cosmetics, as well as a Japanese restaurant, all in a peaceful setting surrounded by lush gardens.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the establishment's conditions. Spa Villa Belle Plage offers a comprehensive approach to well-being, with beauty treatments, cutting-edge technologies and cosmetics, as well as a Japanese restaurant, all in a soothing setting. This flexibility allows you to fully enjoy your experience at our SPA VILLA PLAGE establishment.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher. Any additional options are at your own expense. Spa Villa Belle Plage offers a comprehensive approach to well-being, combining treatments, technologies, and relaxation in a soothing setting.
Is my gift box personalized?
Your gift box is nominative and personalized with the name of the beneficiary indicated at the time of purchase. It is valid for a wellness experience at our SPA VILLA PLAGE establishment.
Can my gift box be used all at once?
Your SPA VILLA PLAGE gift box can be used in one go. You can fully enjoy the experience offered by our establishment, which combines beauty treatments, cutting-edge technologies, and relaxation in an exceptional setting.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only within our SPA VILLA PLAGE establishment in Cannes.
Is my gift box valid in only one establishment?
Your gift box is valid for a wellness experience at the Spa Villa Plage, located in Cannes. This 1000 m² holistic sanctuary combines beauty treatments, cutting-edge technologies, fitness, spa area, and a Japanese restaurant in a peaceful setting. Fully enjoy your moment of relaxation at the Spa Villa Plage.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your experience at SPA VILLA PLAGE depends on availability and the specific conditions of your gift box. This option may be considered with an additional charge, depending on the services chosen during your booking.
Can someone else use my gift box?
The gift box you received is personal and can only be used by you. You will be able to book your stay dates and fully enjoy the wellness experience offered by SPA VILLA PLAGE.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box, depending on the services chosen. The terms are specified at the time of booking, at our establishment SPA VILLA PLAGE.
Is an ID required upon arrival when using a gift box?
Upon your arrival at SPA VILLA PLAGE, you may be asked to present an ID to validate your reservation made with a gift box.
Do you accept pets?
SPA VILLA PLAGE does not allow pets in its facilities. You can fully enjoy our peaceful haven and services in a soothing environment dedicated to well-being and relaxation within our SPA VILLA PLAGE establishment.
How do I proceed with reserving my gift voucher?
To use your SPA VILLA PLAGE gift voucher, book your dates directly with the establishment. The recipient can fully enjoy the treatments and facilities of the 1000 m² spa, combining cutting-edge technology and relaxation in a lush setting in Cannes.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place your order as a guest and enjoy the services of SPA VILLA PLAGE.
Is my gift card divisible? Can I use it multiple times?
Your gift certificate can be used in multiple occasions, depending on the availability and reservation conditions of Spa Villa Belle Plage. Enjoy this moment of well-being at your own pace in our SPA VILLA PLAGE establishment.
What are the check-in and check-out times?
The arrival and departure times at SPA VILLA PLAGE are set to allow you to fully enjoy your wellness experience. For the exact hours, refer to the conditions of your gift box.
What services are included in a gift certificate?
The services included in your gift voucher depend on the chosen box set. You will be able to enjoy body and facial treatments, massages, or a relaxing moment in our 1000 m² spa area, surrounded by lush gardens, within our SPA VILLA PLAGE establishment.
What is the difference between a gift box and a free amount voucher?
A gift box from Spa Villa Belle Plage allows you to choose from predefined wellness experiences, while an open-amount voucher gives you the freedom to pay for a service of your choice. Enjoy our haven of peace in Cannes, where well-being takes on a whole new dimension with our treatments, technologies, and Japanese restaurant, in a soothing setting. Discover our personalized offers for a unique experience at Spa Villa Belle Plage.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can consult them before your purchase to know the usage conditions and fully enjoy your experience at SPA VILLA PLAGE.
How do I use a gift box during booking?
To use your SPA VILLA PLAGE gift box, the recipient must book their dates directly with the establishment by mentioning the unique code provided. The box can be sent immediately in digital format, allowing for flexible and personalized use.
Can the gift box be transferred to a third party?
The SPA VILLA PLAGE gift box can be given to another person. You can specify the recipient during the order or customize the box according to your preferences.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of a gift box is possible according to the conditions specified at the time of purchase, in our SPA VILLA PLAGE establishment.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the purchase conditions, at our SPA VILLA PLAGE establishment.
What is the validity period of a gift box?
The validity period of a SPA VILLA PLAGE gift box is 1 to 3 years depending on the type of box chosen. This box allows you to enjoy the treatments and moments of relaxation in our SPA VILLA PLAGE establishment.
Are children allowed?
SPA VILLA PLAGE is a holistic sanctuary designed to harmonize the body and mind, but it is primarily intended for adults. Children are not allowed in this SPA VILLA PLAGE establishment.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
The unused balance of the gift box remains lost, and in case of exceeding, an additional payment will be required according to the conditions of the SPA VILLA PLAGE establishment.
Is the spa access private?
Access to the spa depends on the conditions of the chosen gift box. SPA VILLA PLAGE, located in Cannes, offers a 1000 m² space designed to harmonize the body and mind, with beauty treatments, cutting-edge technologies, and a Japanese restaurant, in a peaceful setting surrounded by lush gardens.
What types of gift boxes do you offer?
We offer gift boxes for wellness experiences, body and facial treatments, massages, as well as moments of relaxation at our Japanese restaurant. These boxes are customizable according to your preferences and allow you to fully enjoy the 1000 m² of our SPA VILLA PLAGE establishment.